Solutions / Restaurants and hospitality

🍽️ Restaurants and hospitality

Answer the menu and booking questions, and take the order

Most of what a restaurant is asked is already written down: what is in the dish, what time you close, whether you can seat eight. Upload the menu and the policies and the agent answers from them at midnight, in the visitor's own language. Upload the menu again as a file and we read the dishes, prices and choices out of it, so the ordering side is set up from the PDF you already have rather than typed in by hand.

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What your customers ask

Questions of this shape, answered from what you uploaded and cited back to it. Anything your content does not cover, it declines rather than guesses.

  • β€œDoes the pad thai contain peanuts?”
  • β€œWhat are your vegan options?”
  • β€œAre you open on Christmas Day?”
  • β€œCan you seat a party of eight on Saturday?”
  • β€œDo you have high chairs?”
  • β€œIs there parking nearby?”
  • β€œCan I book for tonight, and do you take walk-ins?”
  • β€œWhat is in the set lunch, and how much is it?”

What to upload

Your menu, allergen sheet, opening hours and booking policy. Files, web pages, written answers or pasted text, whichever you already have.

  • The menu, including the allergen and dietary columns
  • Opening hours, including holiday exceptions
  • The booking policy: party sizes, deposits, cancellation windows
  • Anything about accessibility, parking and children

What matters most here

Direct link and QR code

A great many restaurants have an Instagram page and no website. The hosted chat page is a link you can put in a bio, and a QR code you can print on the menu, the window or the receipt. No site needed.

Automatic language matching

Tourists ask in their own language. The agent answers in the language the question arrived in, from the same English menu you uploaded.

Your menu, read out of the file you already have

Upload the PDF, the price list or a photograph of the board and we read out the dishes, prices, descriptions, sizes and extras, and the calorie counts where the menu prints them. You correct anything we got wrong. Nobody sets up an ordering system by retyping ninety items, which is the real reason most restaurants never finish setting one up.

Ordering

The order is constrained to what you uploaded, so the agent cannot sell a dish that is not on the menu or a size you do not do. Each line is priced from your menu and totalled, a dish you have marked as off for the day is refused by name, and orders land on a screen with a new, confirmed, fulfilled and cancelled status per row.

Answers only from what you wrote down

Allergens are the reason this matters more here than anywhere else. If the allergen information is not in what you uploaded, the agent says it does not know rather than guessing, and the citation shows which sheet the answer came from.

Where it stops

It answers from your menu, not from your kitchen. If a dish changes and the uploaded menu does not, the agent will confidently give the old answer, because the old answer is what you gave it. Re-scan or re-upload when the menu changes, and never treat it as a substitute for asking staff about a severe allergy.

Other industries

E-commerce and retail Documentation and support Professional services Home services and trades Clinics and dental practices Salons, spas and barbers Auto repair and dealerships Real estate and property management Gyms, studios and personal trainers

Upload what you already have and ask it something. It takes about ten minutes.

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