Solutions / Professional services
Qualify inquiries out of hours instead of losing them
Clinics, agencies, trades and firms get asked what you do, what it costs and whether you cover an area, usually outside office hours. The agent answers from what you have written, and when someone wants a person it takes their name and number so you have a callback list in the morning rather than a voicemail.
What your customers ask
Questions of this shape, answered from what you uploaded and cited back to it. Anything your content does not cover, it declines rather than guesses.
- “Do you cover my area?”
- “How much does an initial consultation cost?”
- “Are you taking new clients?”
- “Do you offer evening or weekend appointments?”
- “How long is the waiting list?”
- “Do you take insurance, and which ones?”
- “What do I need to bring to a first appointment?”
- “How quickly can somebody come out?”
What to upload
Your service descriptions, pricing guidance and engagement policies. Files, web pages, written answers or pasted text, whichever you already have.
- Service descriptions, in the words you use with clients
- Pricing guidance, even where it is a range rather than a number
- Coverage areas and travel policy
- Engagement terms, cancellation policy and what to expect at a first appointment
What matters most here
The reason to choose it for this industry. An inquiry at 9pm that reaches a voicemail is usually lost, and one that leaves a name, a number and a reason is a callback list in the morning. Each lead carries a new, contacted or closed status.
Some questions should not be answered by software. A handoff link puts a real contact route one tap away rather than trapping somebody in a chat.
Half the inquiries a practice or a trades firm gets end in wanting a time. Visitors pick a department, a day and a time inside the chat, only inside the hours you keep and never double-booked, and both sides get a calendar invitation. The team can move a booking, leave internal notes on it, and find it by name, phone or email.
In regulated work this is the whole point. The agent answers what your service pages say and routes everything else to a person, so a visitor always gets your words or your team, never improvised advice.
Where it stops
It answers what you have published about your services and routes clinical, legal or financial questions to a person, which is the behavior a practice or a firm wants and the reason it fits regulated work. If you want it answering substantive professional questions from your own material, that is a conversation to have before buying so the right content goes in first.
Other industries
Upload what you already have and ask it something. It takes about ten minutes.
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