Whatever your business already wrote down, it can start answering.
It works the same way everywhere: you upload what you have, and it answers from that and nothing else. What changes is what you upload, what your customers ask, and whether they also book a time, order, or leave a number. Pick the kind of business that sounds like yours.
Not listed?
It works the same way for you.
A dog groomer, a tutoring center, a church office, a co-working space: anywhere people ask the same questions, want a time with somebody, or would like to leave a number. Upload what you have and try it with your own questions.
Start with what you already have.
Upload one document and ask it something. No card to start, and you cancel from your own dashboard.